Built for the phone in your hand
No computer, no special hardware. If your staff can use WhatsApp, they can use our products on the first day.
Product studio · Ahmedabad, India
Software for the businesses on your street.
Primeline Tech Lab designs, builds and runs its own software products for restaurants, clinics, salons and other local businesses in India. Each one solves a single everyday problem, works on the phone the owner already has, and costs one fair monthly price.
Product 01
Waitmatic
Queue management for restaurants, clinics and salons
Product 02
In the lab
We name a product only when it is ready
Next
Your idea?
Tell us what slows your business down
Products
One product, one problem, solved properly.
Every Primeline product is built, run and supported by us. They share one company, one standard for quality and one way of treating the businesses that pay for them.
Waitmatic
Launching soon
Replaces the paper waiting list. Staff add a customer in seconds, or customers join by scanning a QR. Everyone waits anywhere and gets a message when it is their turn.
- ForRestaurants, cafés, food stalls, clinics and hospitals, salons
- MessagesWhatsApp first, SMS if it is not delivered
- Works onAndroid, iPhone and the web
- Price₹899 restaurants · ₹499 salons · ₹1,399 clinics, a month, excluding GST. No limits.
EXAMPLE · WHAT A CUSTOMER RECEIVES
Waitmatic7:42 pm
Sagar Dining: You are in the queue. Token SGD-014, position 5, about 50 min. Live: waitmatic.in/t/k3Hq9xPz -Waitmatic
Waitmatic8:29 pm
Sagar Dining: Token SGD-014, your table is ready! Please come to reception now. -Waitmatic
Product 02 is in the lab.
We are working on the next product now. We will announce it here when it is ready for real businesses, and not before.
How we work
Four rules every product follows.
Small businesses have no IT department and no time for training. So we build for the owner at the counter, during the rush.
Plain words, real numbers
"Position 5, about 50 min." Never "shortly". Every screen and message says exactly what happens next.
One fair price
A single monthly price for your type of business, with no hidden limits and no extra charges when you get busy.
Your customers stay yours
We never sell or share your customers' details. A person's name and number are removed when they ask, as Indian data protection law requires.
About
A small lab with a long line ahead.
Primeline Tech Lab is a registered Indian company that builds and launches software products for local businesses.
We started in Ahmedabad, by watching how restaurants, clinics and salons actually run: crowded doorways, paper lists, phones ringing during the rush. Waitmatic came from that. Every product after it will come the same way, from a real problem we have seen at a real counter.
We sell in person, we support our customers ourselves, and we would rather do one thing well than many things halfway.
- Company
- Primeline Tech Lab
- Based in
- Ahmedabad, Gujarat, India
- Products
- Waitmatic (launching soon)
- Web
- primelinetechlab.com
- arpit.mevada@primelinetechlab.com
Contact
Tell us what slows your business down.
arpit.mevada@primelinetechlab.com
Using Waitmatic?
For help with your account, write to support@waitmatic.in.
Partnerships and press
Write to the address above with a line about who you are. We reply within two working days.